Smash Bros. Brawl Is More Game Than Your Wii Can Handle
Looks like there are a few unlucky Wii owners out there who got all worked up to play some Brawl only to find their Wii giving them a disc error when they put the game in. Nintendo customer service to the rescue! There is already a web site set up with instructions on how to get your Wii fixed.
Anyone else miss the days when you just had to blow on a game to get it working right?
The information form the web site and a direct link are after the break.
Repair Form for U.S. Residents
Super Smash Bros. Brawl utilizes a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialized cleaning equipment that can resolve this problem. (Please do NOT attempt to clean the lens yourself, as you may damage the system.)
“How can I get this fixed and how long will it take?”
If you are experiencing disc read errors, please utilize the form below to request a repair order. Nintendo is upgrading inbound and outbound shipping to expedite the total repair process. Specific repair times will be provided as you fill out the repair form below. There is no cost for the repair or shipping. Please note: returning the game to the retail store will not solve the problem. So we encourage users who are experiencing issues with playing Super Smash Bros. Brawl to utilize this repair order process.“What if I have Virtual Console games or other stored data on my Wii console?”
Due to the nature of this particular issue, you should not lose any of your stored data. In some rare cases you may have to re-download your Virtual Console games from the Wii Shop Channel, but there is no cost to doing so.“Who can use this form?”
Consumers who are at least 13 years old, and live in:
The continental United States, Alaska, or Hawaii
Puerto Rico
U.S. Territories (such as Guam and the U.S. Virgin Islands)
APO/FPO addressesRepair Form
To begin the repair process, please complete this short repair form. After you submit this form, you will be sent an e-mail with complete instructions on how to proceed with your free factory repair. Please ensure you provide a valid e-mail address.
-Wedge
